Check that Bluetooth is activated and follow the path below to enable the location and storage permissions of your mobile:

Settings / Applications _select LUMA NETLOCK_ / Permissions

Location: Always Allow

Storage: Allow

In the following video you can see how to activate these permissions:


Do not disconnect Bluetooth, it needs to be continuously active for the phone and the anti-theft device to communicate. Geolocation will only be activated when the phone connects with a LUMA NETLOCK.